At our website located at https://home-repair-and-maintenance.scoopsurge.com, we are committed to maintaining the privacy and protection of your personal data. Our Privacy Policy is designed to inform you about how we handle your information in accordance with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy is applicable to all interactions with our website, applications, services, and products. Please note that this policy does not apply to third-party entities or platforms that you may reach through links on our site, each of which has its own privacy policy.
Our Privacy Policy encompasses your activities when:
- You engage with our applications and services as a user;
- You navigate through our websites that fall under this Privacy Statement;
- You choose to communicate with us, whether it’s through newsletters, emails, phone calls, or text messages/SMS;
We collect various types of personal data in the course of your interactions with us, including but not limited to:
- Account details to manage your user experience;
- Payment information for transactional purposes;
- Financial records if necessary for services rendered;
- Purchase history to facilitate service and support;
- Mobile device identifiers for security and personalization;
- Location data to enhance localized services;
- Feedback you provide to improve our offerings;
- Social media information if you link your accounts with us;
- Product information you share as part of our services.
This information is collected through a variety of means: direct user input, interactions with our platform, and automated technologies such as cookies and tracking tools. Additionally, we may receive data from third parties, each subject to their own privacy practices.
We use cookies on our websites for various reasons, including enhancing the user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each with a specific role in your browsing experience. You have the option to manage these cookies through our dedicated Cookie Manager tool.
We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. Upon completion of the purpose for which we collected it, or at the end of any legal retention period, we will take steps to delete or anonymize your data in a secure manner.
To ensure the confidentiality and integrity of your personal data, we implement robust organizational safeguards and employ advanced security measures. This includes using encrypted communication channels and collaborating with secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not directed to, or intended for use by, children under 18 years of age. We do not knowingly collect personal data from minors.
Our commitment to your privacy rights is unwavering. Depending on where you reside, you may have certain rights under applicable privacy laws, including the right to access, rectify, delete, or restrict the use of your personal data, as well as the right to request data portability, object to processing, and non-discrimination. You also have the right to file an appeal or complaint with a supervisory authority and withdraw your consent at any time.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any updates will be posted on our website for your review.
Should you have any inquiries, wish to unsubscribe from our communications, or need assistance with your personal data, please do not hesitate to contact our privacy team at [email protected] or via written correspondence to the address provided on our website.